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Premium support for Bitpalace web hosting customers only!
from Grenada: +49 30 32 70 18 92, Fax (in Germany) +49 30 32 70 18 91
Skype: bitpalast
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Symptom
The domain was available for about two weeks after registration or transfer, but now it is no longer accessible over the Internet. Some browsers show an error message "ERR_NAME_NOT_RESOLVED".
Cause
More than two weeks ago, you received a request from no-reply@emailverification.info to confirm your e-mail address. This confirmation is an ICANN requirement and necessary for the domain registrar to connect your domain. If you do not submit the confirmation, your domain will be disconnected. It is still registered on your name, but not available online.
Solution
Please contact our support. We are happy to arrange that the confirmation request will be emailed to you again. Upon receipt, simply click on the confirmation link contained therein and confirm on the website that the e-mail address is correct. About 15 minutes later, your domain is reconnected.
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Cheap web space for less than 1 US$/month
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from Grenada: +49 30 32 70 18 92 • 
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